Shipping Policy

At Ferrox Leather every product is carefully handcrafted by our artisans to maintain the highest standards of quality. Since most of our items are made to order, please review the details of our Shipping Policy below.

Order Processing Time

• All products are made-to-order and require 5–7 business days for production before shipment.

• Processing begins once your order is confirmed (excluding weekends and public holidays).

• During peak seasons, sales events, or holidays, processing times may take longer. If this occurs, we will notify you by email.

Shipping Methods & Delivery Times

• Once your order has been crafted, it will be shipped via our trusted courier partners.

• Standard delivery takes approximately 7–9 business days after dispatch, depending on your location.

• If you require express delivery (2–4 business days), an additional $40 fee will be applied at checkout.

Shipping Rates

• Shipping costs are calculated based on destination, weight, and dimensions of your order.

• Final shipping fees will be shown during checkout so you can confirm before completing your purchase.

Order Tracking

• Once dispatched, you will receive a shipping confirmation email with your tracking number.

• You can use this number to monitor your shipment on our courier partner’s website.

International Shipping

• We proudly offer international shipping to select countries.

• Please note: additional customs duties, taxes, or import fees may apply depending on your country’s regulations.

• These charges are the responsibility of the customer and may be collected upon delivery. For details, contact your local customs office.

Address Accuracy

• Please ensure your shipping address and contact details are entered correctly at checkout.

• Ferrox Leather is not responsible for delays or delivery issues caused by incorrect or incomplete address details provided by the customer.

Delivery Issues

• While we work closely with our shipping partners to ensure timely delivery, unforeseen circumstances (e.g., customs delays, courier issues, weather conditions) may occasionally cause disruptions.

• If you face any delivery problems, please contact us at:

Ferroxleather@gmail.com
+447577322936

Our team will assist you promptly to resolve the issue.

Policy Updates

This Shipping Policy may be updated from time to time. Any changes will be posted on our website, with the updated date shown above.

We are committed to making your shopping experience smooth and reliable, ensuring you receive your handcrafted leather products with care and efficiency.