This Privacy Policy explains how Ferrox Leather (“we”, “our”, “us” or the “Site”) collects, uses, and shares your personal information whenever you visit our website, use our services, or make a purchase through Ferrox Leather (the “Site”). Throughout this Policy, “you” refers to any customer, site visitor, or individual whose information we handle.

By using our Site or Services, you acknowledge and agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of our Services.

Updates to This Policy

We may revise this Privacy Policy periodically to reflect changes in our business, legal requirements, or operational practices. When changes occur, we will update the “Last Updated” date above and, where required by law, notify you accordingly.

Information We Collect

The type of data we collect depends on how you interact with our Site and Services:

1. Information You Provide Directly

• Name, phone number, email, billing/shipping address.

• Payment details (processed securely via our payment partners).

• Account login details (username, password, security questions).

• Shopping activity (items viewed, cart activity, wishlist).

• Any details you share with our customer support team.

Note: Some features may not work properly if you choose not to provide certain details.

2. Information Collected Automatically

When you browse or interact with our Site, we collect technical and usage information such as:

• IP address, browser type, device details.

• Pages viewed, time spent, clicks, and interactions.

• Cookies, pixels, and similar technologies (see Cookies section below).

3. Information from Third Parties

We may also receive data about you from:

• Shopify (platform provider).

• Payment processors (for secure payment confirmation).

• Advertising/analytics partners (for better marketing and reporting).

How We Use Your Information

Your information may be used to:

• Process and deliver your orders.

• Manage your account and preferences.

• Send order updates, returns/exchange confirmations, and support responses.

• Personalize your shopping experience.

• Run marketing campaigns, ads, and promotions.

• Detect and prevent fraud or unauthorized activity.

• Comply with legal requirements.

Cookies

We use cookies and similar tools to improve your experience, remember your preferences, analyze site usage, and deliver relevant ads.

For more details on Shopify’s 

You may disable cookies in your browser, but some features of the site may not function properly.

Sharing Your Information

We may share your information with:

• Service providers (payment gateways, shipping companies, IT, analytics).

• Business and marketing partners.

• Shopify and affiliated tools that power our store.

• Authorities, if required by law.

• During business transfers (e.g., mergers, acquisitions).

We do not sell sensitive information. Limited data may be “shared” for advertising purposes.

User-Generated Content

If you post reviews or public comments on our Site, they may be visible to other users. We are not responsible for how others may use or share this content.

Children’s Privacy

Our services are not directed to children under 16. We do not knowingly collect data from minors. Parents/guardians may contact us if they believe a child’s data has been shared.

Data Security & Retention

We take reasonable steps to secure your information but cannot guarantee 100% security. Information will be retained as long as necessary to fulfill services, comply with laws, and resolve disputes.

Your Rights

Depending on your location, you may have rights such as:

• Accessing your data.

• Requesting corrections or deletions.

• Opting out of targeted advertising.

• Withdrawing consent for marketing.

• Requesting a copy of your data.

You can exercise these rights by contacting us directly.

Complaints

If you are dissatisfied with how we handle your personal data, please contact us first. If unresolved, you may escalate to your local data protection authority.

International Users

Your data may be stored and processed outside your home country, including in the United States and Europe. Where required, we use legal transfer mechanisms such as Standard Contractual Clauses to safeguard your data.

Contact Us

For questions or concerns about this Privacy Policy, please contact us:

Address: 13 Sefton Street Crumpsall manchester M8 5AH

Email: Ferroxleather@gmail.com

Contact: +447577322936